Payment Methods

Choose an available checkout method

The payment methods available for your order are shown at checkout before you confirm. Only use an option displayed there. A card, digital-wallet, PayPal or cash-on-delivery option is not available unless it is specifically offered for your order.

Bank transfer

If you select bank transfer, follow the bank account instructions supplied at checkout or with your order confirmation. Include your order number as the payment reference and pay the full order total, including delivery.

NZink orders must be paid using the NZink order instructions. Do not use the bank account details published by InkSale or another retailer.

Your order is held until the payment has reached our account and has been matched to the order. A transfer receipt or screenshot alone does not confirm cleared funds. Bank processing and payment matching can take additional time on weekends or public holidays.

Other payment options

If an online payment method is offered, follow the provider's checkout prompts. If payment fails, check the result before submitting another order to avoid duplicates. Cash on delivery, where explicitly offered, is subject to the instructions displayed at checkout; it does not imply that collection is available.

Payment enquiries and refunds

Contact us with your order number, payment date, amount and reference if you need help matching a transfer. Never send card details, online-banking passwords or security codes through the contact form.

Approved refunds are normally returned to the original payment method. For a bank-transfer refund, we will arrange any necessary account verification with you. Refund eligibility is explained in our Returns & Refunds policy.